Return Policy

We don’t accept returns or Refunds for our products except in the case of Major Damage with usability issue/Wrong item sent(Size different from the order) In case you face a situation as above, it is must that we need an unboxing video. Return requests without an unboxing video will not be accepted. If you have a return request, you will have to raise a query through our support platforms- Call/Website Support Portal etc within 24 hours. Tracking and Shipment based complaints raised after 30 days from the date of product dispatch will not be taken into consideration After receiving the product, if there are any complaints, you should respond within 24 hours. A detailed video showing the opening of the package must be provided for return and refund purposes. If the product package is damaged, please do not accept it; instead, initiate a return Care Instructions; For best results, dry clean only. If needed, gently hand wash in cold water using a mild detergent. Do not soak, wring, or bleach. Lay flat to dry in the shade, and steam or iron on low heat using a protective cloth. As this is a handcrafted piece, please treat it with elegance and care.